Privacy Policy

Effective Date: 26/May/2025

Pet Canin values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

When you use our services, we may collect the following types of information:

Personal Details: Name, email address, phone number, and postal address.
Payment Information: When you make purchases through Razorpay, your payment details are securely processed via their platform. We do not store your credit/debit card information.
Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the collected information to:

Fulfill your orders and deliver our services
Communicate with you regarding your queries or bookings
Improve our website and customer service
Process payments securely via Razorpay
Send occasional updates, offers, or promotions (only with your consent)

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Your data may be shared only with:

Service Providers: Like Razorpay, for secure payment processing
Legal Authorities: If required to comply with legal obligations

4. Data Security

We implement appropriate security measures to protect your personal data. All transactions are processed via a secure gateway provider (Razorpay) and are not stored or processed on our servers.

5. Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of such websites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights

You may:

Request access to the personal information we hold about you
Ask us to correct or delete your information
Withdraw your consent for marketing communications
To do so, please contact us at kamalkantsingh19@gmail.com.

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in legal requirements or our practices. The updated version will be posted on our website with the revised effective date.